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alamo denmark - odense airport car hire companies

alamo denmark depot information

Alamo Denmark Rental Terms for travel between 21-Nov-2014 and 31-Dec-2019

Payment
An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard (transaction fee of 1.95% applies).

The balance, along with any applicable vehicle security bond, will be secured directly by the supplier on arrival.

Cancellation
In the event of cancellation, the initial deposit paid remains non-refundable.

Additional Driver Policy
Additional driver’s fee is DKK 40.00 + TAX per day with maximum DKK 400.00 per rental + TAX. Rental conditions apply to all additional drivers.

Age Requirements
Minimum rental age is as follows:
23 years: MCMN, EDMR, CDMR, CWMR.
26 years: CWAR, CDAR, SDMR, SDAR, SVMR, IDMR, IWMR, IVMR, SWMR, SWAR, FVMR, FVAR.
28 years: LDAR, LVMR, PDMR.
There is no maximum age limit. Young drivers surcharge is DKK 80.00 + VAT per day with maximum DKK 600.00 per rental, for drivers between 23-25 years (inclusive).  Please note: the young drivers surcharge will only display as per day in the system, so the price for this will be corrected at time of pickup if applicable.

Condition of Vehicle
Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will be made directly to the customer.

Cross Border Policy
Cross border is allowed to all Western European countries (except UK & Ireland) and at no extra cost.  Driving into Bulgaria, Czech Republic, Hungary, Poland, Romania, Slovak Republic, former USSR and former Yugoslavia is not allowed. Insurance is not valid for any damage or theft in these countries and the customer will be liable for the costs in these cases.  If driving into Sweden or Norway, from November to March, it is mandatory to book Snow Tyres.

Licence Requirements
Customers must present a full and valid driving license which has been held for a minimum of one year. The rates are not valid for Danish residents as they are based on tax free cars. For booking as Danish resident please visit www.nationalcar.dk.

One Way Rentals
Domestic One -Way Rentals are available between all locations at a cost of Dkk 360 + vat (Dkk 450 incl. Vat)
The only drop which is not charged is Copenhagen DT to Copenhagen Airport and vise versa.
International one ways are permitted only for manual cars - please refer to the IOWP grid.

Out of Hours Policy
Out of hours pickups and returns are available on request at Airport locations only.  There is no after hours charge.

Payment Policy
All major credit cards are accepted (American Express/Diners Club/Mastercard/Visa). National chargecards are accepted. Cash rentals are not accepted. A credit card is always required for deposits, and the deposit is held on the card until the vehicle is returned. The deposit required on an inclusive product is approx 3,000 DKK higher than the full rental cost and the deposit required on an exclusive product is between 15,000-20,000 higher than the full rental cost and is dependant on the car type booked. Two credit cards are required when renting the following car groups: PDMR, LDAR and FVAR and one of the credit cards presented must be either an American Express or Diners Club card and must be in the same name.

Refuelling Policy
The vehicle is supplied with a full tank. Return full or refuelling charges will apply.

Roadside Assistance
The station of pick up or our National HQ in Denmark is to be contacted in case of assistance. Both telephone numbers are mentioned on the rental agreement.

Special Equipment
Child infant seats - CSI ( 0-12 months of age or up to 13 kilos) - 148.00 DKK per rental. Replacement amount is 500.00 DKK.  On Freesale.
Baby Seats - CSB (1 - 3 years or 9 - 18 kilos) - 148.00 DKK per rental. Replacement amount is 500.00 DKK.  On Freesale.
Child toddler seats - CST (4 - 7 years or 15 - 30 kilos) – 148.00 DKK per rental.  Replacement amount is 500.00 DKK.  On Freesale.
Child booster seats - BST (under 135 cms or up to 12 years) - 100.00 DKK per rental. Replacement amount is 500.00 DKK.  On Freesale.
GPS navigation systems (NVS) are available on freesale at a cost of 76.00 DKK per day, with a maximum charge of 600.00 DKK per rental. Replacement amount if GPS is damaged or stolen is DKK 5,000.
Snow tyres (STR) are available on request at a cost of 60.00 DKK per day up to a maximum cost of 1800.00 DKK per rental with a 48 hour lead time.  Snow tyres are available for all car groups.
Snow chains (SNO) are available on request at a cost of 200.00 DKK per rental with a 48 hour lead time. Replacement amount is 500.00 DKK. Snow chains can only be booked if snow tyres are also booked.

Luggage rack - not available
Ski rack/Snow box - not available
Mobile phones - not available
Winter Equipped Vehicle - Not Available

Baby seats (CSB) cannot be loaded into the system - if required, please add to the remarks on the reservation.
GPS is available for domestic one way rentals.
Reflective jackets are not required by law but are available in Denmark if required.
Snow chains are available for all vehicles from 1st November to 31st March.
According to the Danish Road Traffic Act, winter tyres are not mandatory.  If driving to Sweden and Norway from November to March, Alamo/National Denmark require their customers to reserve Snow Tyres.
All costs are excluding vat.

Surcharges
Airport fee is 316.00 DKK per rental, excl vat, at all airports in Denmark.

Tax
25%

Insurances & Waivers:
LDW – Loss Damage Waiver
Loss damage waiver reduces the customer’s damage responsibility to the excess/deductible amount. The customer is liable for the full cost of the damage/loss if this insurance is not purchased.
 
Group Cost per Day (DKK) Deductible
MCMN 140.00 5000.00
EDMR 140.00 5000.00
CDMR 140.00 5000.00
CWAR 140.00 5000.00
CWMR 140.00 5000.00
CDAR 140.00 5000.00
IDMR 140.00 5000.00
IWMR 140.00 5000.00
IVMR 140.00 5000.00
SDAR 140.00 5000.00
SDMR 140.00 5000.00
SWMR 140.00 5000.00
SWAR 140.00 5000.00
SVMR 140.00 5000.00
FVMR 140.00 5000.00
FVAR 140.00 5000.00
PDMR 140.00 5000.00
LDAR 140.00 5000.00
LVMR 140.00 5000.00
























SLDW – Super Loss Damage Waiver
Super Loss damage waiver reduces the customer’s damage responsibility to the excess/deductible amount to zero. The customer is liable for the full cost of the damage/loss if this insurance is not purchased. 
 
Group Cost per Day (DKK) Deductible
MCMN 60.00 0.00
EDMR 60.00 0.00
CDMR 60.00 0.00
CWAR 60.00 0.00
CWMR 60.00 0.00
CDAR 60.00 0.00
IDMR 60.00 0.00
IWMR 60.00 0.00
IVMR 60.00 0.00
SDAR 60.00 0.00
SDMR 60.00 0.00
SWMR 60.00 0.00
SWAR 60.00 0.00
SVMR 60.00 0.00
FVMR 60.00 0.00
FVAR 60.00 0.00
PDMR 60.00 0.00
LDAR 60.00 0.00
LVMR 60.00 0.00
























Third Party Liability
Third Party Liability Cover limits the driver responsibility to 19 million DKK for third party property damage and up to 93 million DKK for bodily injury and death.

PLEASE REFER TO YOUR RATE SHEET FOR CONFIRMATION OF INCLUSIVE PRODUCTS

ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE
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Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.

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